Hire Terms & Conditions
Quotes are valid for 30 days from issue date and a minimum product order value applies for events between October and March (This does not include Delivery, Styling or Set Up fees)
Payment Conditions: Bookings require a 30% deposit and balance paid 30 days prior to the event. Full payment is required if the booking is made within 30 days of the event.
Bond Security: A credit card authority form is required to be completed and signed authorising us to deduct a payment for any cleaning fees, breakages, losses or damage to products while in your possession.
Please note: Many of our items can be damaged by water/moisture/reticulation/condensation etc. As the hirer, it is your responsibility to ensure the items are not exposed to these elements.
The items supplied for hire always remains the property of Yallingup Event Hire
Products can be added anytime prior to delivery day subject to availability. Cancellations within 60 days of booking date will forfeit deposit.
Prices do not include delivery, the hirer is also required to advise of any difficult sites or stairs as an extra charge may apply.
All equipment or components (including packaging) damaged, broken or lost while on hire while be charged for the full present day value. Damage also includes stains from clothing, paper items, wine, candle wax, cigarette burn, paint, pens, water damage or any other method not mentioned.
All equipment is to be returned cleaned. An extra cleaning charge will apply should any items not be returned clean.
Equipment is not insured, the hirer is responsible for any loss, damage or breakage.
The hirer indemnifies and keeps indemnified Yallingup Event Hire from all actions, claims and demands of every description whatsoever arising either directly or indirectly from the use, maintenance, transport and/or operation of the goods.
All items require delivery therefore a delivery fee will be applicable.
Items are not permitted to be moved from the delivery location by the hirer, should you wish to use the same items at a different location on the same day please notify us and we will supply a price for relocation.
The hirer is required to notify Yallingup Event Hire if they are hiring or supplying similar items from an alternative supplier or venue prior to confirming booking.
Prices are for a one day hire only.
Refund Policy : Cancellations within 60 days of booking date will forfeit full deposit. We will provide a refund if a product/service is faulty but only limited to that particular product. It is the hirers obligation to advise us immediately that the item is faulty.
ABN 86 268 025 750
Yallingup Event Hire is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.yallingupeventhire.com.au, from other publicly available sources, and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Yallingup Event Hire will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.